My Hoover SteamVac Will Not Pick Up Water
Andrew Adams
Updated on March 12, 2026
The Hoover SteamVac is a carpet cleaner with the ability to heat water as it treats your flooring. The machine comes in a wide selection of variations, such as a wide-path model, dual-floor model or turbo-power model.
Regardless of the specific attributes of your Hoover SteamVac, the process for troubleshooting a machine that fails to pick up water is similar and could keep you from the hassle of filing a warranty claim or coordinating professional repair.
Tip
If using a hose attachment, remove the attachment and check its interior for blockages. Remove any blockages to aid in suction, then replace it. Contact Hoover customer service at 800-263-6376 for additional help in improving suction.
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Turn off the SteamVac. Unplug it from the power supply.
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Remove the carpet cleaner's clean solution tank. Check the water and detergent levels, and refill if necessary. Set the tank aside.
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Remove the unit's recovery tank -- this is the dirty-water tank. It is held in place by latches on its right and left sides.
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Unlatch and remove the tank's lid. Empty its contents into a sink.
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Replace the lid on the recovery tank. Confirm that the lid has a tight seal all the way around the top of the tank -- an improper seal can result in a loss of suction.
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Seat the recovery tank back in its compartment, and relatch it on both sides. Replace the clean solution tank.
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Plug the SteamVac back in, and turn it on to test.
The Drip Cap
- The Hoover SteamVac is a carpet cleaner with the ability to heat water as it treats your flooring.
- Empty its contents into a sink.
- Confirm that the lid has a tight seal all the way around the top of the tank -- an improper seal can result in a loss of suction.
- Replace the clean solution tank.